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• Payment •

We accept credit cards and US Postal Service Money Orders for shipped items, except as noted. Money Order payment must be received no later than 7 days after placing your order. We accept cash only for items that are picked up.

• Packaging •

All items are packaged securely in padded envelopes or boxes with bubble wrap, packing peanuts, or other appropriate material. We reuse and recycle as much as possible to reduce the amount of packaging material in the waste stream.

• Shipping •

All shipping is via the US Postal Service. Books, CDs, and other qualified items are shipped Media Mail. All other items are shipped First Class Mail, Priority Mail, or Standard Post (formerly Parcel Post), depending on weight and shipping zone, except as noted. Delivery Confirmation or Signature Confirmation is included in the shipping price, and the confirmation service used is specified in the item description. Insurance is included for items totaling $50 or more and for selected fragile items.

We will gladly combine shipping on 2 or more items if they can be packaged together safely.

Whenever possible we adjust shipping cost for your postal zone. The shipping cost listed in the product descriptions is based on the farthest zone and can sometimes be significantly reduced depending on your location. Please contact us at foxandfish@verizon.net with your selection of items AND your zip code BEFORE placing your order if you have any questions about the shipping charge.

We make every effort to ship within one business day of confirmed payment (barring unforeseen emergencies, such as severe weather). You will be notified once your order has been shipped or if there is an unavoidable delay.

Shipping is to the US only. Shipping address must match billing address and must be current. Packages returned as undeliverable will not be reshipped.

• Pickup •

We will gladly meet for item pickup within 20 miles of Central Bucks County, Pennsylvania. This avoids shipping charges. Simply contact us at foxandfish@verizon.net with your selection of items to arrange a time and location. Cash only for pickup.

• Cancellations •

We ask that you please make selections carefully, to avoid cancellations and changes to your order. If an item has been charged but not yet shipped, there is a 10% cancellation fee. If you have any questions about items or policies, please contact us at foxandfish@verizon.net BEFORE placing an order.

We reserve the right to cancel any order.

• Refunds •

We are not able to offer returns, refunds, or credits after an item has shipped. All sales are final. If you have any questions about items or policies, please contact us at foxandfish@verizon.net BEFORE placing an order.

• Privacy •

Your private information is used solely for processing and fulfilling your order. It will not be shared, sold, or viewed for any other purpose.
Last Updated: 21 Sep 2017 04:15:37 PDT home  |  about  |  terms  |  contact
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